About the webinar
Local government plays a vital role in shaping communities, but with this responsibility often comes tension, rising incivility, and the challenge of balancing competing expectations. In this webinar, award-winning conflict resolution practitioner Anne-Marie Cade will unpack the common causes of conflict in councils, explore how mistrust can take hold, and share practical strategies for councillors to manage community expectations more effectively.
You’ll gain insights into:
Understanding conflict in councils and why it escalates
The impact of conflict on governance and community trust
Tools and approaches to address rising incivility
Practical conflict resolution strategies tailored for councillors
Perfect for:
This session is designed for councillors, council staff, and anyone interested in building stronger, more trusting relationships between councils and their communities.
About your trainer
Anne-Marie runs a boutique Mediation and Conflict Coaching consultancy She is passionate about providing insights and strategic advice to her clients, lawyers, mediators and parenting co-ordinators on conflict management and navigating difficult client relationships.
She is an award-winning Lawyer and Mediator, a Family Dispute Resolution Practitioner, Certified Divorce Coach and Parenting Co-ordinator as well as a Speaker, Trainer and Lecturer in law. She also has a Masters in Family Dispute Resolution and Negotiation.
She also has training in Transformative Relationship Mediation, Brain Based Conversation and Coaching Skills and is a NLP Master Practitioner and is also a Mental Health First Aider.
She was also awarded a Churchill Fellowship recently and she travelled around the world researching “Best Practice in Parenting Co-ordination” with a view to informing the implementation of the practice of Parenting Co-ordination in Australia. In the course of her travels she met thought leaders, lawyers, dispute resolution professions, judges, academics and researchers who work in dispute resolution.
She is passionate about the work she does as an Alternative Dispute Resolution professional with families, individuals and Corporate Teams to help them reach peaceful resolution.
