There are two essential books about emotions that everyone should read. One is this one, Emotional Intelligence (published in 1996) and the other is Susan David’s Emotional Agility (published 20 years later in 2016). Both books are about understanding and learning to work with our

Dr Susan David is an emotions researcher and executive coach. This book is essential reading for anyone working with clients in conflict, and anyone who experiences emotions (yes, that’s all of us)! ‘Agility’ is about breaking free from our emotional habits so that we can

This book has just been released by a UK mediator and former solicitor. It attempts to synthesize much of the recent research about the brain, emotions and behaviour and apply it to our work as mediators. The book chapters focus on Brain, Feeling, Thinking, Intuition,

This is the newest book by Brené Brown, and as usual it provides an engaging and accessible overview of research about emotions, combined with Brené’s very personal anecdotes. The book’s raison d’etre is to help us understand how our feelings, thoughts and behaviours work together,

This book is essential reading for anyone who is trying to change, or who supports others to change. The book explains why change is hard, why sustaining change is even harder, and then provides some very practical strategies and scaffolding to support people to do