Working with conflict in an online environment
Whether at work, at home, or in a community setting, conflict is practically inevitable, and conflict, by its very nature, is complex. The recent global pandemic has added new layers of complexity to managing conflict, due to much of our work and community settings moving
WHAT I’VE BEEN READING: The Art of Choosing by Sheena Iyengar
Iyengar rose to fame during her doctoral program when she conducted what is now a very well known study in which she set up jam tasting stations in supermarkets. The number of jams on display to taste ranged from 6 to 24 jars. Her research
WHAT I’VE BEEN READING: The Paradox of Choice by Barry Schwartz
This book explores the concept of choice, and the paradox it can create. When people have no choice, life is almost unbearable, and as our choices expand so does our sense of autonomy, control and liberation. Choice improves the quality of our lives (and, side
Choices
When we are in conflict, we often feel stuck, perhaps between a rock and a hard place! It’s important to remember, though, that we always have many choices about whether and how we respond in a conflict situation. Our first two obvious choices are: (1)
WHAT I’VE BEEN READING: The Neutrality Trap by Bernard S. Mayer, Jacqueline N. Font-Guzmán
This brand new book is another impressive addition to Bernard Mayer’s work, this time in collaboration with a former colleague. The book considers the intersection between the work we do as conflict intervenors and social activism. It provides a blueprint for how to use conflict
WHAT I’VE BEEN READING: Emotions Revealed by Paul Ekman
Paul Ekman has become a household name, and most people are familiar with his work on facial expressions of emotion. He focuses on how we express emotions on our faces, and in particular, how this can happen without any conscious effort on our part. In