
WHAT I’VE BEEN READING: How to Think About AI: A Guide for the Perplexed, by Richard Susskind
I’ve been able to avoid much of the controversy around AI, just playing around with it for fun when I’ve had some spare time, until recently. However, two things really piqued my interest. One was working with iResolve on an AI Conflict Coach (which despite

What Do Students Think Mediation Is?
Insights from a Classroom Conversation on Defining Mediation A definition can be a doorway or a dead end. When we ask students training to become mediators to choose the definition of mediation they most align with, we’re not just testing their understanding of theory. We’re

Mediating Underwater: Rethinking Mediation to Make It Inclusive for Neurodivergent Clients.
This blog post is based on a presentation I gave at the Australian Dispute Centre conference in Sydney in May this year. Navigating a Sea of Conflict Put your hand up if: You can swim. You’ve ever been caught in a rip. You’ve ever been

Caught in the Gossip Trap: When Social Pressure Replaces Constructive Feedback in the Workplace
“One obvious sign you’re living in a gossip trap is when the primary mode of dispute resolution becomes social pressure.” —Erik Hoel, The Gossip Trap I came across this quote after the first session of our Workplace Conflict Practice Group, where we explored the dynamics

Reflecting with Purpose: How Conflict Practitioners Can Build a Sustainable Reflective Practice
We often talk about the importance of reflective practice in conflict work—but sometimes we are not clear about why it is so beneficial, what it actually looks like in action, and why is it sometimes so hard to do? In recent Conflict Leadership Program sessions,

Are Mediators Ever Liable? Rethinking Accountability in Our Practice
By Dr Samantha Hardy Inspired by Jennifer L. Schulz (2023). Mediator Liability 23 Years Later: The “Three C’s” of Case Law, Codes, & Custom. Ottawa Law Review / Revue de droit d’Ottawa, 55(1):151–186. Available at: https://doi.org/10.7202/1112508ar A Quiet Assumption For many of us working in
