WHAT I’VE BEEN READING: Neuroscience, Psychology and Conflict Management by Judith Rafferty
This book is a wealth of information and resources about how our brains work in conflict and how to work with them during conflict management and resolution. It includes well-researched and accessible content, as well as links to videos and other useful resources. The book
WHAT I’VE BEEN READING: The Guide to Reflective Practice in Conflict Resolution, 2nd Edition by Michael Lang
I was very fortunate to be given the opportunity to read a final draft of this book before it’s officially published. I have been a huge fan of Michael’s work since reading his and Alison Taylor’s book The Making of a Mediator over 20 years
CRITICAL REFLECTION: Marketing settlement rates
In our Beyond the Table course, we have an entire module on ethics. But it doesn’t focus on the ethics of practice in the sense of what we do in the mediation or coaching room with the client. Rather, it focuses on the ethics of
Are frameworks useful to help understand complex conflict contexts?
Claire Holland and Judith Rafferty, conflict management specialists, academics, researchers and trainers with the Conflict Management Academy (CMA), say YES! According to Judith and Claire, frameworks are a useful way to break down and look at complicated conflict situations in a way that can bring
WHAT I’VE BEEN READING: Staying with Conflict by Bernard Mayer
This book is not new, it’s been around since 2009, but it remains one of the few books about how to work with conflict that is not resolvable, or that may take many years to resolve. The book introduces the role of the conflict specialist
WHAT I’VE BEEN READING: Third Millennium Thinking by Saul Perlmutter, John Campbell and Robert MacCoun.
This book, written by a physicist, a philosopher and a psychologist/lawyer is basically about how to apply the “thinking tools” used by experts in these disciplines to everyday life and decision making. It’s about managing information overwhelm, and learning how to think. The book developed