About the webinar
How do you decide what’s right when the “rules” don’t provide clear answers?
As a mediator, you’re constantly balancing competing duties—impartiality, party self-determination, fairness, and safety. But what happens when these principles collide? This interactive webinar explores common ethical dilemmas mediators face and provides a practical framework to navigate them with confidence and integrity.
Through real-world case studies and reflective exercises, you’ll learn:
Why ethical codes alone aren’t enough in complex situations
A step-by-step process for working through ethical dilemmas
Strategies for balancing your professional responsibilities with your personal values
Options and consequences when you’re faced with an ethical crossroads
Whether you’re new to mediation or a seasoned practitioner, this session will help you build ethical muscle memory—so you’re better prepared for those challenging moments in practice.
Perfect for:
About your trainer
Dr Samantha Hardy is the principal of Conflict Coaching International, and the Director and Lead Trainer for The Conflict Management Academy. She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching System™. She provides conflict support to managers and leaders across the world. She also provides professional development training, supervision and mentorship to mediators and coaches who work with clients in conflict.
Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach. In 2021 Sam was awarded the Australian Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation in the field. She was also awarded 2022 Conflict Coach of the Year at the Australian Dispute Resolution Awards.
